Terms of service
TERMS OF SERVICE (TERMS & CONDITIONS)
Introduction
Welcome to Dazey.
By accessing or using our website and purchasing from us, you agree to be bound by these Terms of Service.
These terms are governed by the laws of South Africa.
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Eligibility
By using this website, you confirm that you are:
• At least 18 years old, or
• Using the website under the supervision of a parent or legal guardian.
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Products & Availability
All products are subject to availability.
We reserve the right to:
• Limit quantities.
• Discontinue products at any time.
• Refuse or cancel orders at our discretion.
We make every effort to display products accurately; however, we do not guarantee that product images or descriptions are error-free.
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Pricing & Payment
All prices are listed in South African Rand (ZAR) and include VAT where applicable.
We reserve the right to:
• Change prices at any time without prior notice.
• Correct pricing errors.
All payments are processed securely through Yoco.
We do not store or have access to your payment details.
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Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order, including but not limited to:
• Suspected fraud or unauthorised transactions.
• Incorrect pricing or product information.
• Stock unavailability.
If your order is cancelled after payment, a refund will be issued.
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Shipping & Delivery
We use third-party courier services, including Aramex Store-to-Door.
Delivery timeframes are estimates only and may be affected by factors beyond our control.
Risk in the goods passes to you upon delivery.
We are not responsible for:
• Courier delays.
• Lost or stolen parcels after delivery.
• Incorrect delivery information provided by the customer.
Please refer to our Shipping Policy for more details.
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Returns & Refunds
Returns are handled in accordance with South African law, including the Consumer Protection Act.
Customers may return eligible items within 7 days of delivery, subject to our Returns & Refunds Policy.
We reserve the right to:
• Refuse returns that do not meet our conditions.
• Deduct reasonable handling or restocking fees.
Please refer to our Returns & Refunds Policy for full details.
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Defective Goods (CPA Compliance)
Nothing in these terms limits your rights under the Consumer Protection Act.
If goods are defective, you are entitled to remedies as provided under Section 56 of the CPA.
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User Conduct
You agree not to:
• Use the website for unlawful purposes.
• Engage in fraudulent activity.
• Interfere with the website’s functionality.
We reserve the right to restrict or terminate access for violations.
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Intellectual Property
All content on this website, including logos, images, text, graphics, and designs, is the property of Dazey or is used by Dazey with appropriate permission.
You may not reproduce, distribute, copy, modify, or use our content without prior written permission from Dazey.
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Limitation of Liability
To the fullest extent permitted by law, Dazey shall not be liable for:
• Indirect, incidental, or consequential damages.
• Loss of profits, data, or business opportunities.
• Delays or failures caused by third parties.
Our total liability shall not exceed the amount paid for the relevant product, to the fullest extent permitted by applicable law.
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Indemnity
You agree to indemnify and hold Dazey harmless from any claims, damages, or expenses arising from:
• Your misuse of the website.
• Violation of these terms.
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Privacy (POPIA Compliance)
We respect your privacy and handle personal information in accordance with the Protection of Personal Information Act (POPIA).
Your information will only be used for:
• Processing orders.
• Customer support.
• Legal and operational purposes.
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Force Majeure
Dazey is not liable for any failure or delay caused by events beyond our reasonable control, including:
• Natural disasters.
• Strikes.
• Government actions.
• Transport disruptions.
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Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect upon publication on the website.
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Governing Law
These Terms are governed by the laws of South Africa.
Any disputes will be subject to the jurisdiction of South African courts.
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Contact Information
Dazey
Email: dazey.support@gmail.com